Brian Cooke, Iris Learning; Brian Cooke

the future will look like the present until you practice something different,

create your future today.

Books

Although these books are not required and students will not be tested directly on their content, we strongly recommend them as a valuable complement to your distance education.

BA 1150 Introduction to Quality Management

William Latzko and David Saunders, Four Days with Dr. Deming

Mary Walton, The Deming Management Method

BA 1151 Fundamentals of Quality Improvement

W. Edwards Deming, The New Economics

BA 1152 Quality Tools

Goal QPC/The Memory Jogger

BA 2153 Teambuilding for Quality

Harvey Robbins and Michael Finley, The New Why Teams Don't Work: What Goes Wrong and How to Make it Right

BA 2154 Reengineering: Creativity in Business

Joel Barker, Paradigms: The Business of Discovering the Future

BA 2155 Leadership for Quality

Brian Cooke, The Best We Can Be: A Guide for Leading Purposeful Change

BA 2096 Fundamentals of Lean Management

James P. Womack, Daniel T. Jones, "Lean Solutions: How Companies and Customers Can Create Value and Wealth Together."

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